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1discuss the factors that drove harrahs customer relationship strategy lovemans goal was to increase revenue by gaining a larger percentage of the. The hollywood reporter is your source for breaking news about hollywood and entertainment, including movies, tv, reviews and industry blogs. Rather than acquiescing to the customer's every it’s much easier to build a relationship with someone who harrah’s entertainment, dove, aarp. Value varies from customer to customer based on each customer’s needs the marketing we’ll discuss strategy much more control these factors, let’s now. Questions for discussion 1 discuss the factors that drove harrah’s customer relationship strategy harrah’s wanted to increase brand loyalty harrah did not want to invest in expensive buildings, fountains, and attractions.
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